This Privacy Policy explains how jili100 collects, uses, stores, and protects the personal information of players in the Philippines. By using our platform, you agree to the practices described here. We are committed to keeping your data safe and handling it responsibly at all times.
We only collect the data we need to operate the platform safely and fairly for all registered players in the Philippines.
When you create an account on jili100, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your player profile on the platform. We also collect your preferred payment method details so that deposits and PHP withdrawals can be processed accurately and without delay. All registration data is stored securely and is only accessible to authorised personnel who need it to operate or support your account. You may be asked to provide additional identity documents at a later stage if our verification team requires further confirmation of your details.
As you use the jili100 platform, we automatically record information about your activity, including the games you play, the bets you place, the pages you visit, and the features you interact with. This usage data helps us understand how players in the Philippines engage with the platform so we can improve the experience, fix technical issues, and ensure that all activity complies with our Terms and Conditions. We also collect device information such as your browser type, operating system, screen resolution, and IP address to support security monitoring and fraud prevention. Session logs are retained for a limited period and are reviewed only when there is a specific reason to do so, such as investigating a disputed transaction or a reported technical fault. We do not use your activity data to serve third-party advertisements.
All PHP deposit and withdrawal transactions processed through your jili100 account are recorded and retained as part of our financial compliance obligations. We collect transaction amounts, timestamps, payment method references, and the outcome of each transaction to maintain an accurate and auditable record of all financial activity on the platform. Full payment card numbers and banking credentials are never stored directly on our servers; instead, we work with trusted local payment providers who handle sensitive financial data under their own security standards. Transaction records may be reviewed by our finance team when processing withdrawal requests, investigating payment disputes, or responding to queries from regulatory authorities. If you have questions about a specific transaction, you can contact our support team at [email protected] with your account details and transaction reference.
Your personal information is used only for the purposes described below and is never sold to third parties.
The primary reason jili100 collects your personal data is to operate the platform and deliver the services you have signed up for, including account management, game access, sports betting, VIP rewards, and PHP payment processing. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to the service and cannot be opted out of while your account remains active. Your identity and age verification data is used to ensure that only eligible players in the Philippines can access the platform, in line with our responsible gaming commitments. We may also use aggregated, anonymised usage data to improve platform performance, develop new features, and optimise the mobile experience for Filipino players. No individual player's data is shared with advertisers or marketing networks outside of the jili100 platform.
Protecting the integrity of the platform and the safety of every registered player is a core priority for jili100. We use your account data, device information, and transaction history to detect and prevent fraudulent activity, including unauthorised account access, multi-accounting, and suspicious payment patterns. When our security systems flag unusual activity, our team may place a temporary hold on your account while the matter is investigated, and we may contact you at the email address or mobile number registered to your account to verify your identity. We are also required by applicable regulations to retain certain player records for a minimum period and to provide them to relevant authorities upon lawful request. All data used for security and compliance purposes is handled with strict access controls and is not used for any other purpose without your knowledge.
All personal data collected by jili100 is stored on secure servers with encryption at rest and in transit, ensuring that your information is protected against unauthorised access at every stage of its lifecycle. We retain your account data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal and regulatory obligations. If you request the closure of your account, we will deactivate it promptly and begin the process of removing or anonymising your personal data, except where retention is required by law or where a dispute or investigation is ongoing. Access to stored player data is restricted to authorised staff members on a need-to-know basis, and all access is logged and audited regularly. We do not transfer your personal data to servers located outside of our approved hosting infrastructure without implementing appropriate safeguards.
jili100 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data with trusted service providers — such as local PHP payment processors and identity verification partners — who assist us in delivering the platform, and these providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, and to request deletion of your data where this is legally permissible. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request. We will respond to all data rights requests within a reasonable timeframe and will keep you informed of the outcome. For further information about your rights as a player in the Philippines, you may also visit our FAQ page.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili100 handles your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected] — please include your registered username and a brief description of your query so we can respond as efficiently as possible. We review and update this Privacy Policy periodically to reflect changes in our practices, applicable regulations, or the services we offer, and we encourage you to check this page from time to time to stay informed. If we make a material change to this policy that affects how we use your personal data, we will notify registered players via the email address associated with their account where reasonably practicable. Your continued use of the jili100 platform after any such update constitutes your acceptance of the revised Privacy Policy. You can also find answers to common privacy-related questions in our FAQ, or review our Terms and Conditions for the full framework governing your use of the platform.
Your privacy matters to us. Register your free account today and enjoy a secure, mobile-friendly entertainment platform built for players across the Philippines.